Logo Design, Web Design, Graphic Design, Logo Designers

Terms & Conditions of Use

Upon ordering the services of Logoland Australia (Logoland.com.au), you the client agree to have read, understood and accepted the terms of use of Logoland.com.au.

1. in ordering the services of Logoland Australia, Logoland.com.au you agree to be legally bound by these Terms and Conditions. Please read these terms carefully. If you do not accept these Terms and Conditions stated here without modification, you may not use the Logoland.com.au service. Logoland is a design firm as well as an Internet entity of which clients can view and order artwork to be produced for their company in a way that is easier for the designer and the client from the comfort of their own home or workplace. Logoland.com.au graphic designers communicate with clients through email or phone.

2. Eligibility. To be able to qualify for the use of services of Logoland.com.au client must be 18 years and over, agree to these terms and conditions, and complete the Ordering process and sign a contract if applicable.

3. Outcome. Logoland may not be held responsible in any way for the loss of profit of a company. Logoland is not responsible for the project once it has been finalised and released. Where clients provide their own ideas and are not open to our designers suggestions and recommendations, Logoland will not be responsible for the end result of the design.

4. Refunds. Logoland is not responsible for the end product if the client is not satisfied after project has been finalised and released; reason being the client has already reviewed the samples provided and therefore has decided to continue and finalise. If client is not satisfied during the design process, the client shall be entitled to extra concepts and revisions, these are only in certain scenarios and the client may be charged for extra concepts or revisions starting from $25.00 AUD per concept and revision.

5. Revision Cycles. Revision cycles consist of a number of times in which the artwork is sent to the client to review and answer in response to what they want changed or included etc. b) Responses. Client agrees to provide timely responses to Logoland.com.au after receiving status notifications from Logoland.com.au. Client shall have a maximum of 30 days (including weekends) to respond to each set of samples sent to them for review. Logoland will contact client any where between 7 to 27 business days of non-response by client to advice client of this policy. If after 30 days client fails to respond Logoland.com.au will assume the production/project complete. At such time Logoland.com.au shall have no further obligation to the client. Logoland.com.au shall not be held responsible for the condition of the artwork in the event of such circumstance.

6. Creative briefs. It is the client’s responsibility to send any creative briefs to Logoland (text & images to be included and provide detailed descriptions. Logoland.com.au may decide in its own discretion to reject a creative brief if the project has not yet been paid for. When a client sends a creative brief to Logoland they shall receive an invoice asking for payment or client may pay online using PayPal, design will not begin until full payment for package is received. If the invoice is not paid within 7 days, order shall be cancelled.

7. Logoland.com.au reserves the right to deny the production of artwork on receiving the creative brief, without payment.

8. Ordering and Payments. The client orders the services of Logoland.com.au. Logoland.com.au will design the first concepts for the client and email them. Project design shall not begin until full payment is received and project shall not be completed all design details have been received by Logoland including any images and content.

9. Logoland Services and conditions of services All prices of the packages are displayed in (AUD) Australian Dollars. Printing is not included. Logoland will not be held responsible for server problems and breakdowns, but will endeavour to fix any problems with suppliers as soon as possible.

10. Production Time. Logoland.com.au, specifies the time that it will take to finish the artwork in each of the packages included, if by any circumstance the process takes longer, Logoland.com.au will not be held responsible, as the client will be notified of the delay and will be given a reasonable date in which the artwork will be finished. (This can happen if Logoland receives a large amount of orders). Logoland gives turnaround times for each package of logo design and web design, the specified time depends on the clients response to revisions. Turnaround time is calculated from the day that Logoland receives full payment for it's services and all creative brief information and any images are received. Client response time is not counted.

11. Special Offers and Discounts. Logoland.com.au can in its own right begin and end special offers at any time. But will usually give clients a set date that offer begins and ends.

12. Copyright. Logoland.com.au shall not be held responsible for artwork produced for a company that may not be registered and that there may be a legal issue in the circumstances, therefore after the artwork has been produced Logoland.com.au shall not be binded to the company or the client in any manner.

13. Logoland web site rights. Logoland.com.au shall not be held responsible for delays on the web site or any other problems which the client may experience with the web site at anytime, although Logoland.com.au and its owners want to provide the best experience possible for visitors to our website, therefore we will try to fix any problems and/or barriers there may be. Logoland.com.au reserves the right to remove part or all of the web site and/or its content at anytime, which may be to edit and/or upgrade and transform all or part of the web site.

14. Privacy Policy. Client information is used for design and communication purposes only and it is never given to any third parties nor sold to anyone.

15. Disclaimer. Logoland.com.au is in its own right to change, edit or add to these terms and conditions in its own discretion at anytime. a) Portfolio, Client’s artwork is used as samples in our portfolio, Logoland.com.au has the right to display artwork created by designers on our website, visual and any print advertising.

16. Disclaimer. Freelancers - Logoland Contractors. Logoland does not pay tax, insurance or superannuation to Contractors, by law to contractors, contractors pay their own tax, superannuation and any insurance. Logoland shall not be held responsible for any conduct of work or the way the contractor does their work. Although, Logoland does maintain a company guidance schedule and informs contractors on the requirements needed to be able to design for Logoland Australia.